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FAQs

Groupkart is an online platform that offers authentic Indian food products, including a wide selection of sweets and snacks, delivered worldwide. Unlike stores or regular e-commerce platforms, Groupkart ensures you get freshly made products, preserving the true essence of Indian cuisine. We offer a diverse range of suppliers, providing access to native brands not readily available in stores abroad. With Groupkart, you can enjoy the best of Indian flavours wherever you are.
Group buying on Groupkart brings several advantages:- Cost-Effectiveness: By joining forces with friends, family, or colleagues, you can combine orders and benefit from reduced shipping costs.Exclusive Access: Groups gain access to special promotions, limited offers, and a wide range of suppliers, enhancing the shopping experience.Collective Knowledge: Engage with other group members to share product recommendations and make informed decisions together.Community Building:Group buying fosters social interaction, connecting like-minded individuals who share a love for Indian cuisine.
Placing a group order is simple! Sign up on Groupkart, browse and add your desired Indian sweets and snacks to your cart. Share your cart with friends, family, or colleagues through various media channels like WhatsApp, email, messages, and more. As they join your cart, they can add their favourite items too. By combining orders, everyone in the group benefits from reduced shipping costs.
Yes, as a registered user, you can make an individual cart and proceed with the checkout without creating or joining a group. Enjoy the convenience of shopping solo if you prefer.
If you encounter any issues with your group cart purchase, such as missing items, incorrect items, damaged goods, or delays in delivery, please reach out to our customer support team at support@groupkart.store. We are here to assist you promptly and ensure a seamless shopping experience.
There is no minimum order value for group purchases on Groupkart. However, shipping charges will apply based on the total order amount.
Yes, both the cart owner and all the members of the group can view all the items ordered in the group cart, ensuring transparency and collaboration throughout the shopping process.
No, once the order is placed, the delivery address cannot be changed as the shipping charges are calculated based on the provided address.
If you encounter any issues with placing your order despite making payment, please contact support@groupkart.store with proof of payment. Our team will ensure that the bill amount is credited back to your account within 4-5 working days.
No, there is no restriction on the group cart size. A group cart can have any number of members, allowing you to invite as many people as you wish for a delightful group shopping experience.
Yes, you have the flexibility to customize your group cart with specific products or brands that you and your group members prefer. Simply add the desired items to your cart, and everyone in the group can access and add their choices.
Yes, Groupkart offers exclusive discounts and special offers for group purchases. By combining orders, you and your group members can take advantage of cost-saving deals on selected products.
Once your order is placed, you will receive a confirmation email with the order details and a tracking link. You can use this link to track the status and estimated delivery time of your package.
Groupkart accepts a variety of payment methods, including credit/debit cards, net banking, and mobile wallets, to ensure a convenient and secure checkout process.
Yes, to ensure efficient processing and timely checkout, there is a set time limit for group members to confirm the cart. If any member delays confirmation, the cart owner can remove that member and proceed with the checkout.
Yes, you can continue to add or modify items in your cart even after sharing it with the group. Group members will have access to the updated cart with the latest selections.
Yes, Groupkart provides international shipping, delivering authentic Indian food products to customers worldwide.
If a product you desire is temporarily out of stock, you can check back later to see if it becomes available again. Alternatively, you may explore similar products from other brands in our wide selection.
Yes, Groupkart offers a loyalty program for regular customers, providing additional benefits, discounts, and rewards for their continued support.
We value customer feedback and suggestions. If you have specific products or brands in mind that you'd like to see on Groupkart, you can email your suggestions to support@groupkart.store. We'll do our best to consider and add new items based on popular demand.If you have any further inquiries or need assistance, feel free to contact our customer support team. We are here to ensure your Groupkart experience is delightful and satisfying! We value customer feedback and suggestions. If you have specific products or brands in mind that you\'d like to see on Groupkart, you can email your suggestions to support@groupkart.store. We'll do our best to consider and add new items based on popular demand.If you have any further inquiries or need assistance, feel free to contact our customer support team. We are here to ensure your Groupkart experience is delightful and satisfying! We value customer feedback and suggestions. If you have specific products or brands in mind that you'd like to see on Groupkart, you can email your suggestions to support@groupkart.store. We'll do our best to consider and add new items based on popular demand.If you have any further inquiries or need assistance, feel free to contact our customer support team. We are here to ensure your Groupkart experience is delightful and satisfying!
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